Important changes taking place at Templehill in 2019!
There are going to be some exciting developments taking place at the surgery in the coming months that we would like to share with you all.
As many of you will be aware, in 2018 we welcomed a substantial number of patients to our practice upon closure of the 101 Medical Practice in Troon. In order for us to continue to provide a first class service to our patients, this means we need to expand our current premises to incorporate more treatment rooms and facilities to help us care for our patients appropriately and effectively. We have been working with the Health Board on plans for this for some time, and are delighted to say that building works are planned to start from the 3rd week in January 2019, and are anticipated to last around 3 months.
What will this mean for you, our patients? Well, as part of the development, the main reception will be upgraded, so you may find on arrival for your appointment that the reception has temporarily been moved into the waiting room in order for these works to take place. You will be able to check in there just the same, as well as still being able to check in on the electronic check-in in the waiting room which is often quicker. There will hopefully be minimal disturbance to the existing consulting rooms and again hopefully there will not be too much disruption outside the practice, although at times there may be temporary obstacles such as skips, vehicles, etc outside the building depending at what stage the building works are at when you attend.
We are all very excited about the development at Templehill, but inevitably for a short time this will mean some disruption to amenities and services for us, our staff and our patients. We ask that you bear with us through this time whilst building works are ongoing – we will do our very best to keep disruptions to a minimum, but would be very grateful for your patience through this period of change – hopefully at the end of it all we will have a building that both us and you will benefit from!